Welcome to Nevada Health Link, Nevada’s online health insurance exchange where Nevadans can shop and apply for comprehensive, Affordable Care Act (ACA) compliant, health and dental plans in one convenient location.
For Plan Year 2021, existing and new consumers will shop for and enroll for health insurance coverage on Nevada Health Link. If you have experienced a Qualifying Life Event (QLE), you may be able to enroll in a health plan through Nevada Health Link outside the open enrollment period.
This page is intended to serve as the definitive source of information for our enrollment professionals.
Agent/Broker Service Line: 1-800-547-8156
Monday through Friday: 9:00am-7:00pm PST
Saturday: 9:00am-5:00pm PST
Reference Materials
Reference Manuals & Useful Documents
- Broker & Agent User Reference Manual
- Nevada Health Link Entity User Reference Manual
- Certified Enrollment Counselor (CEC) User Reference Manual
- Nevada Health Link Application and Enrollment Guide
- Broker Guidance for Building Book of Business
- Video Tutorial: Broker Guidance for Assisting Consumers with Delegations
- Video Tutorial: Guidance for Consumers to Designate a Broker
- Video Tutorial: Certified Enrollment Counselor for Assisting Consumer w/Delegations
- Dental Factsheet – How to Enroll in a Qualified Dental Plan
- Navigator/CEC/ Stakeholder Talking Points
- SBE Transition Internal Talking Points
- Broker Communication Email (PDF)
On-Boarding Guides
The following documents will assist Navigators/CACs/EEFs (collectively referred to as Certified Enrollment Counselors or “CECs”) and Agents with gaining access to the Nevada Health Link SBE Platform:
- Nevada Health Link Entity and CEC On-Boarding Guide (PDF)
- Nevada Health Link Agent On-Boarding Guide
The following document is only for use by “Returning Agents” who were part of the bulk data migration from HealthCare.gov. If you did not receive an email invitation to claim your user account in early July then you should use the “Nevada Health Link Agent On-Boarding Guide” listed above.
Defining Agent Roles
Returning Agent: Those who assisted at least one consumer with a Plan Year 2020 enrollment during OEP.
Important dates for Returning Agents:
- October 2, 2020 – Nevada Health Link will be offering more plan diversity and options for 2021. Starting October 2, consumers will be able to preview what’s different and new to ensure you can assist them in choosing the best options.
- October 15, 2020 – Deadline to complete the OE21 Nevada Health Link’s New and Returning Broker & Agent Certification Course.
- November 1, 2020 to January 15, 2021 – Open Enrollment Period. Nevadans enroll for qualified health plans on NevadaHealthLink.com
New Agent: means you did not assist any consumers with a Plan Year 2020 enrollment during Open Enrollment Period (OEP). This group includes:
- Agents/Brokers who may have assisted consumers with enrollments for Plan Year 2019 or prior, but who did not assist consumers during Plan Year 2020 OEP
- Agents/Brokers who may have assisted consumers with SEP enrollments for Plan Year 2020, but who did not assist consumers during Plan Year 2020 OEP
Previous Web Meetings
| Meeting Date | Topic/Agenda | Presentation Materials |
| 2/26/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 3/26/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 4/23/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 5/28/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 6/25/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 7/30/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 8/27/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 9/25/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
| 10/22/2019 | Monthly Enrollment Professionals Meeting | Slide Deck (PDF) |
