This page is intended to serve as the definitive source of information for our enrollment professionals.
Agent/Broker Service Line: 1-800-547-8156
Monday through Friday: 9:00am-5:00pm PST
The Broker Intent to Sell Form for the next Plan Year will be posted here: https://www.nevadahealthlink.com/brokers-agents-onboarding/ in June. If your Intent to Sell is accepted, you will be sent an email with the broker certification training link from trainer@learn.trakstar.com in September.
Top Used Resources
Policy Documents
2025 Broker/ Navigator Newsletters
2024 Broker/ Navigator Newsletters
- 1/12/24 Broker / Navigator Newsletter
- 5/2/24 Broker / Navigator Newsletter
- 6/26/24 Broker / Navigator Newsletter
- 7/19/24 Broker / Navigator Newsletter
- 8/14/24 Broker / Navigator Newsletter
- 10/24/24 Broker / Navigator Newsletter
- 10/7/24 Broker / Navigator Newsletter
- 12/23/24 Broker / Navigator Newsletter
Broker Workshop Wednesdays
Broker Focus Group SSHIX Meeting 2025
Broker Focus Group SSHIX Meeting 2024
Broker Focus Group SSHIX Meeting 2023
NABIP Presentations
Reference Materials
Consent to Serve Forms
Reference Manuals & Useful Documents
- Plan Year 2025 Prep Rally Slide Deck
- Broker & Agent User Reference Manual
- Nevada Health Link Entity User Reference Manual
- Certified Enrollment Counselor (CEC) User Reference Manual
- Nevada Health Link Application and Enrollment Guide
- Video Tutorial: Broker Guidance for Assisting Consumers with Delegations
- Video Tutorial: Guidance for Consumers to Designate a Broker
- Video Tutorial: Certified Enrollment Counselor for Assisting Consumer w/Delegations
- Dental Factsheet – How to Enroll in a Qualified Dental Plan
- 2025 Federal Poverty Level (FPL) Chart – Effective 4/1/2025
- 2024 Federal Poverty Level (FPL) Chart – Effective 4/1/2024
On-Boarding Guides
The following documents will assist Navigators/CACs/EEFs (collectively referred to as Certified Enrollment Counselors or “CECs”) and Agents with gaining access to the Nevada Health Link SBE Platform:
Defining Assister Roles
Returning Agent: Those who assisted at least one consumer with Plan enrollment during Open Enrollment. A broker or agent in the marketplace is a licensed professional who helps consumers navigate the marketplace and enroll in health plans or other services
New Agent: means you did not assist any consumers with enrollment during Open Enrollment Period (OEP). This group includes:
- Agents/Brokers who may have assisted consumers with enrollments, but who did not assist consumers during (OEP).
- Agents/Brokers who may have assisted consumers with SEP enrollments, but who did not assist consumers during (OEP)..
Navigator: a trained individual or organization that helps people find health insurance coverage through the federal Marketplace. Navigators do not receive commissions.
Certified Enrollment Assister: a trained professional who helps people find health coverage options through the Marketplace:
Important dates:
- September – Broker/ Navigator annual training sent out.
- October 1 – Window Shopping for new plan year available.
- October 15 – Deadline to complete the Nevada Health Link’s New and Returning Broker & Agent Certification Course.
- November 1 to January 15– Open Enrollment Period. Nevadans enroll for qualified health plans on NevadaHealthLink.com
Contact information
The Broker Intent to Sell Form for the next Plan Year will be posted here: https://www.nevadahealthlink.com/brokers-agents-onboarding/ in June. If your Intent to Sell is accepted, you will be sent an email with the broker certification training link from trainer@learn.trakstar.com in September.
Agent/Broker Service Line: 1-800-547-8156
Monday – Friday: 9:00am-5:00pm PST
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