For assistance enrolling in health or dental coverage, we recommend contacting a licensed enrollment professional, such as an insurance Agent/Broker or a Nevada Health Link Navigator.
In-person assistance is available throughout the state, call 800-547-2927 or click the link below to find an enrollment professional near you.
Trouble Accessing Your Account?
If you’re having issues logging into your Nevada Health Link account, call 1-800-547-2927.
To verify your identity, please have the following ready:
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Your first and last name
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Your date of birth
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Either your address on file or Social Security Number
You can also email us at customerserviceNVHL@exchange.nv.gov.
FREE Local Assistance
Not sure where to start? Here’s how our enrollment professionals can help:
- Agents and Brokers are certified by Nevada Health Link and licensed to sell insurance. The key difference? Brokers can recommend specific plans tailored to your needs.
- Navigators or Certified Enrollment Counselors are certified and licensed enrollment expert who works directly with Nevada Health Link. They offer free, unbiased help to guide you through the enrollment process and explain your options — but won’t recommend one plan over another.
Both are trained, trusted, and offer their services at no cost.
Common Questions & How-To Guides
- How Do I Reset My Password?
- How To Get and Use Form 1095-A
- How Do I Submit Documents?
- How to Enroll
- Medicaid Information
Contact information
Customer Assistance Service line: 1-800-547-2927 (TTY 711)
Hours: Monday through Friday 9:00 AM to 5:00 PM PST
