In addition to the Get Free Local Assistance Directory available to Nevadans, please use the following contact information for:

Qualified Health Plans

If you previously purchased health insurance through Nevada Health Link for plan year 2019 or prior, you MUST contact the federal marketplace:

  • 1-855-7NVLINK (855-768-5465)
  • TTY Line (for those who are deaf, hard of hearing, or speech disabled): 1-855-853-8100
  • Multi-language options are available at our call center
  • Email: CustomerserviceNVHL@exchange.nv.gov

To call healthcare.gov:

  • Individuals/Families: 1-800-318-2596
  • SHOP: 1-800-706-7893
  • TTY Line (for those who are deaf, hard of hearing, or speech disabled): 1-855-889-4325

Medicaid

Information regarding Medicaid can be found on the Division of Welfare and Supportive Services site or call 1-877-543-7669.

Nevada Check Up

Information regarding the Nevada Check Up program is available online or call toll free at 1-877-543-7669.

For Nevada Check Up payments, please call 775-684-3660

Navigator Organizations

In-Person Assister Organizations

Medicare

For assistance with Medicare, contact a Nevada SHIP Counselor at 702-486-3478 or 800-307-4444.

Additional Medicare information can be also obtained from the Federal Medicare website.

Division of Insurance (DOI)

You can contact the Nevada Division of Insurance at:

  • Northern Nevada: 775-687-0700
  • Southern Nevada: 702-486-4009
  • Toll-Free: 888-872-3234

To report fraud or abuse, contact the Attorney General:

  • File a complaint online
  • Or call:
    • Northern Nevada: 775-684-1191
    • Southern Nevada: 702-486-3187

To report monies lost to fraud, waste, or abuse through the Office of Inspector General, visit the U.S. Department of Health and Human Services website.

Register to Vote

Find information about online Nevada voter registration.

Email Updates

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Receive emails when the Silver State Health Insurance Exchange (State of Nevada agency overseeing Nevada Health Link) has scheduled a meeting and when new meeting materials are available online.

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Information from Centers for Medicare & Medicaid Services
If you’re an insurance professional learning about the marketplace and helping people apply, get the latest resources through the CMS Health Insurance Marketplace site.

Media Inquiries

Janel Davis
Office: 775-687-9934
Cell: 775-434-9008
j-davis@exchange.nv.gov

State of Nevada

Nevada Health Link is brought to you by the State of Nevada Silver State Health Insurance Exchange

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Review the Silver State Health Insurance Exchange Nondiscrimination Statement here in English and here in Español.