In addition to the in-person assistance tool available to Nevadans, please use the following contact information:

 

Qualified Health Plans

If you previously purchased health insurance through Nevada Health Link or have questions regarding Open Enrollment

  • 1-855-7NVLINK (855-768-5465), or TTY 1-855-853-8100 for those who are deaf, hard of hearing, or speech disabled.
  • Multi-language options are available at our call center.
  • CustomerserviceNVHL@exchange.nv.gov

To call the Federal Marketplace, healthcare.gov

  • Individuals/Families: 1-800-318-2596
  • SHOP: 1-800-706-7893
  • TTY Line, for those who are deaf, hard of hearing, or speech disabled: 1-855-889-4325

Medicaid

Information regarding Medicaid can be found online at https://dwss.nv.gov/ and click “Contact Us” on left menu for local numbers, or by calling 1-877-543-7669.

Nevada Check Up

Information regarding the Nevada Check Up program is available at www.nevadacheckup.nv.gov or by calling toll free at 1-877-543-7669.

For Nevada Check Up Payments, call 775-684-3660

Navigator Organizations

In-Person Assister Organizations

Medicare

For assistance with Medicare, contact a Nevada SHIP Counselor at (702) 486-3478 or (800) 307-4444. Additional Medicare information can be also obtained from the Federal Medicare website: www.medicare.gov.

Division of Insurance

You can contact the Nevada Division of Insurance at 775-687-0700 (Northern Nevada), 702-486-4009 (Southern Nevada), or 888-872-3234 (toll free). Or, you can visit their FAQ page.

To report fraud or abuse, visit the Attorney General’s page link to: http://ag.nv.gov/Complaints/File_Complaint/, or call 775-684-1191 in northern Nevada or 702-486-3187 in southern Nevada.

To report monies lost to fraud, waste, or abuse through the Office of Inspector General, visit the U.S. Department of Health and Human Services page at: https://oig.hhs.gov/fraud/report-fraud/index.asp

 

Register to Vote

Find information about online voter registration here.

 

Media Inquiries

Janel Davis 775-687-9934
j-davis@exchange.nv.gov

State of Nevada

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Review the Silver State Health Insurance Exchange Nondiscrimination Statement here in English and here in Español.