Welcome to Nevada Health Link, Nevada’s online health insurance exchange where Nevadans can shop and apply for comprehensive, Affordable Care Act (ACA) compliant, health and dental plans in one convenient location.
Existing and new consumers will shop for and enroll for health insurance coverage on Nevada Health Link. If you have experienced a Qualifying Life Event (QLE), you may be able to enroll in a health plan through Nevada Health Link outside the open enrollment period.
This page is intended to serve as the definitive source of information for our enrollment professionals.
Agent/Broker Service Line: 1-800-547-8156
Monday through Friday: 9:00am-5:00pm PST
Reference Materials
Reference Manuals & Useful Documents
- Broker & Agent User Reference Manual
- Brokers and Agencies Specification (MODIFIED)
- Nevada Health Link Entity User Reference Manual
- Certified Enrollment Counselor (CEC) User Reference Manual
- Nevada Health Link Application and Enrollment Guide
- Broker Guidance for Building Book of Business
- Video Tutorial: Broker Guidance for Assisting Consumers with Delegations
- Video Tutorial: Guidance for Consumers to Designate a Broker
- Video Tutorial: Certified Enrollment Counselor for Assisting Consumer w/Delegations
- Dental Factsheet – How to Enroll in a Qualified Dental Plan
- Navigator/CEC/ Stakeholder Talking Points
- SBE Transition Internal Talking Points
- Broker Communication Email (PDF)
- FAQs Regarding Nevada Health Link Eligibility for Medicaid/CHIP enrollees during the Public Health Emergency
- Medicaid Continuous Coverage During the Public Health Emergency and Exchange Eligibility
On-Boarding Guides
The following documents will assist Navigators/CACs/EEFs (collectively referred to as Certified Enrollment Counselors or “CECs”) and Agents with gaining access to the Nevada Health Link SBE Platform:
Defining Agent Roles
Returning Agent: Those who assisted at least one consumer with a Plan Year 2023 enrollment during Open Enrollment.
Important dates for Returning Agents:
- October 15 – Deadline to complete the Open Enrollment 2023 Nevada Health Link’s New and Returning Broker & Agent Certification Course.
- November 1 to January 15– Open Enrollment Period. Nevadans enroll for qualified health plans on NevadaHealthLink.com
New Agent: means you did not assist any consumers with a Plan Year 2023 enrollment during Open Enrollment Period (OEP). This group includes:
- Agents/Brokers who may have assisted consumers with enrollments for Plan Year 2021 or prior, but who did not assist consumers during Plan Year 2023 OEP
- Agents/Brokers who may have assisted consumers with SEP enrollments for Plan Year 2022, but who did not assist consumers during Plan Year 2023 OEP
Contact information
Agent/Broker Service Line: 1-800-547-8156
Monday – Friday: 9:00am-5:00pm PST
