Frequently Asked Questions

Find answers to commonly asked questions.

Individuals and Families

Find answers to common questions from individuals or heads-of-household, including information on income, eligibility, and accommodations for members of Native American tribes.

Exchange Enrollment Facilitators and Non-Profit Partners

Find answers to common questions from our partners, including Navigators, Enrollment Assisters, Certified Application Counselors, and In-Person Assisters.

Contact information

Customer Assistance Service line: 1-800-547-2927 (TTY 711)

Hours: Monday through Friday 9:00 AM to 5:00 PM PST



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Self Enrollment

Enrollment for 2025 health insurance place will take place on this site from Nov. 1 – Jan. 15.
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