Carrier Resources

Resources for Nevada Health Link carriers.

Communication with the Exchange

Insurance carriers are encouraged to email the Exchange with any questions or concerns. For information on SSHIX’s Monthly Insurance Carrier Meeting Series, including presentation materials and video recordings, visit

View rate filings on the Nevada Division of Insurance Site


Send an email to the Plan Management team at:

Calendar Year 2024 Carrier Fees

Adoption Hearing February 16, 2023 for Calendar Year 2024

Calendar Year 2023 Carrier Fees

Adoption Hearing February 24, 2022 for Calendar Year 2023

Policy Memos for Carriers

Plan Year 2021 Policy Manual Final

On August 5, 2020 the Exchange published a draft revised Nevada Health Link Policy Manual to solicit comments and feedback for a 30 day period.  Below is the Final Nevada health Link Policy Manual Version 2.

How to Contact Your Insurance Carrier

Medical Carriers, contact information:

Dental Carriers, contact information:

Vision Plans

VSP Individual Vision Plans
Call: 1-844-641-6718

SSHIX Documentation for Insurance Carriers

Document TitleCurrent VersionRevision Date
GetInsured 834 Companion Guide (PDF)21.09.01.NV19/29/2021
GetInsured 834 Companion Guide – Redline (PDF)21.09.01.NV19/29/2021
Exchange-Issuer Reconciliation Guide (PDF)21.09.00.NV19/29/2021
Exchange-Issuer Reconciliation Guide – Redline (PDF)21.09.00.NV19/29/2021
SSHIX Plan Year 2021 EDI Carrier Testing Guide1.27/20/2020
GetInsured Secure FTP Access Request FormN/AN/A
Instructions for Secure FTP Access Request FormN/AN/A
SSHIX Acceptable Use Policy22.01May 5, 2022
SSHIX System Access Request Form (SBE Platform + Carrier Connector)N/AOctober 16, 2020
SSHIX Reinstatement Request Form1.1March 9, 2020
SSHIX Bulk Reinstatement Request Worksheet1.0March 10, 2020
2023 Monthly RCNI Submission Deadlines1.0November 16, 2022
2024 Monthly RCNI Submission Deadlines1.0December 5, 2023

Download our Brand Standards Guide

Should you have questions, please email Katie Charleson at


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