Find Enrollment Assistance

Enrollment assistance is always free through Nevada Health Link. Read below on how to find assistance near you.

For assistance, call the Customer Assistance Center at 1-800-547-2927
Monday – Friday: 9:00 AM – 5:00 PM PST

Find Free Help Near You

Nevada Health Link has a statewide network of licensed enrollment professionals who have been trained to assist you with the application and enrollment process, and their assistance is available to you at no cost. After enrolling, your assister can continue helping you throughout the year by reporting changes to your account, helping you understand important notices, walking you through the annual renewal process, and more.

The assister you choose can be an Agent/Broker or a Certified Enrollment Counselor.

Find Assistance

What is an Agent or Broker?

Licensed Agents and Brokers are able to help individuals with the application and enrollment process. Agents work directly with Qualified Health Plan issuers to contract commissions on Nevada Health Link enrollments. Agents/Brokers have been trained and certified by Nevada Health Link and are licensed by the Nevada Division of Insurance.

Nevada Health Link has established a Broker Grantee program, and this year is working with a group of preferred brokers who have multiple locations where you can find enrollment assistance in person, for free. The list of the Broker Grantees for plan year 2022 are listed below. Call and make an appointment with these trained professionals today and prepare for open enrollment.

Christopher Carothers

Your Insurance Agency in the Meadows Mall

4300 Meadows Ln #2240
Las Vegas, NV 89107

Christopher Carothers, Your Insurance Agency in the Galleria Mall- second location

1300 W. Sunset Road #1537
Henderson, NV  89014
M-Sat 10am-9pm, Sun 10am-6pm and closed all Federal holidays
English, Spanish

Brian Douglas

ProtectHealth Ins.

2202 W. Charleston Blvd.
Ste 8 Las Vegas, NV 89102

Brent Leavitt

Battle Born Financial

2360 Commercial Dr
Pahrump, NV 89048

Mon, Tues, Thurs, Fri 9am-5pm
Sat, call for an appointment

Brent Leavitt – second location

Las Vegas Office:
Battle Born Financial
9708 Gilespie St, Ste A104
Las Vegas, NV 89183

Gina Aguerre & John Collier

Nevada Silver Life and Health Agency 
4600 Kietzke Ln A105
Reno, NV 89502
M – F 9 am to 5 pm
Sat 10 am – 3 pm
Extended Hours Oct 15 – Dec 15

Suzanne and Chris Durante

Durante Insurance and Financial Services
2475 S. Jones Blvd, Ste 7
Las Vegas, NV 89146

Alberto Ochoa

Smart Buy Insurance, Inc.

The Boulevard Mall
3680 S. Maryland Pkwy #110
Las Vegas, NV  89169
NPN # 8172214
English, Spanish
M-F 10am-5pm

Inc. – second location

709 North Nellis Blvd. (Next to state Medicaid office)
Las Vegas, NV 89110
M-F 10am-5pm

Northern Nevada location

410 Greenbrae Dr
Sparks, NV 89431

If you have questions, please call us at 1-800-547-2927 or email us at

What is a Certified Enrollment Counselor?

The term “Certified Enrollment Counselor” (or “CEC” for short) applies to a number of different enrollment partner organizations affiliated with Nevada Health Link, including Navigators, Certified Application Counselors (CACs), Exchange Enrollment Facilitators (EEFs), and In-Person Assisters (IPAs). Unlike Agents or Brokers, CECs are not employed by private insurance brokers and have no direct affiliation with insurance carriers. These organizations are primarily responsible for outreach, education, and enrollment for Nevada’s uninsured and under-insured populations, and they are able to answer enrollment questions and give unbiased explanations of the affordable health insurance plans offered through Nevada Health Link. CECs have been trained and certified by Nevada Health Link and are registered with the Nevada Division of Insurance.

See a list of Nevada Health Link Certified Enrollment Counselors and call and make an appointment today!

Ready to talk to an expert?

Locate an assister near you now, it’s free! To begin, navigate to and click the Help & Support Menu, then choose “Find Local Assistance:”

Screenshot: Help and Support menu, Find Local Assistance

Next, choose whether to search for an Agent/Broker or a Certified Enrollment Counselor:

For Agents/Brokers, you can search by location (i.e. Zip code and distance), or if you know the name of your Agent/Broker you can search by their First/Last Name or Company Name:

For CECs, you can search by location (i.e. Zip code and distance), or you can search for a CEC organization by name: