How it Works

Start the enrollment process by answering a few short questions on the pre-screener tool; you can do this by yourself or with the help of a Navigator organization, certified enrollment assister or licensed broker. After you’ve answered the questions, Nevada Health Link will let you know what you may qualify for and point you in the right direction to start the enrollment process. If one person in your family qualifies for a public health insurance program, such as Medicaid, Nevada Health Link will let you know.

Plan Categories

Different plans work better for different people. If you have a chronic illness or have prescription drugs you fill regularly, you might choose to pay more each month for the gold or platinum plan so you end up paying less for your frequent care and prescriptions. If you are young and healthy, you might choose to pay less each month for the bronze plan and pay more when you do receive medical care. Learn more about the plan categories here.

Some people may also get help in the form of public insurance programs, such as Nevada Check Up – the Children’s Health Insurance Program (CHIP) – or Medicaid. If you or your family members might qualify for subsidies or public insurance coverage programs, Nevada Health Link will let you know once you answer a few short questions, and direct you to the appropriate place to enroll in these programs if you wish.

Who’s covered?

Nevada Health Link is here to help anyone looking for health insurance, whether an individual already has insurance or not. If you already have insurance through your employer, you are not required to enroll through Nevada Health Link but are welcome to if you’d like.

No one will be turned away for pre-existing conditions, such as diabetes or cancer.

The only requirement to apply for and purchase insurance through Nevada Health Link is that you are a resident of Nevada and are lawfully present in the United States.

How can I get help?

Go Online

NevadaHealthLink.com features all types of resources to help you through the enrollment process. Browse our FAQs for answers to common questions, visit our Glossary for definitions of health insurance terms or visit our Community Calendar to find out about enrollment and informational events.

Call

If you need help enrolling in a health insurance plan through Nevada Health Link, managing an existing plan, or contacting Access Nevada, please refer to one of the phone numbers provided below.

For Health Insurance Plans through Nevada Health Link:

If you previously purchased health insurance through Nevada Health Link
Nevada Health Link Call Center: 1-855-7NVLINK (855-768-5465)
Email us: customerserviceNVHL@exchange.nv.gov

2017 Plans (for plans purchased starting November 1, 2016)
Individuals/Families: 1-800-318-2596
SHOP: 1-800-706-7893

For Access Nevada (Medicaid/Nevada Check Up):

https://dwss.nv.gov/
Click “Contact”  on brown navigation bar for Northern, Southern, and Rural Nevada local numbers

For Navigator Organizations staffed by Certified Assisters:

For In Person Assister Organizations:

Find In-Person Assistance

We have people trained across the state who can help you apply for and enroll in health coverage. Certified enrollment assisters and licensed insurance brokers and agents are available to help people apply and sign-up for health insurance.  Use our in-person assistance search tool to find Navigator organizations, certified assisters, and licensed brokers and agents in your area. If you have a health insurance agent or broker that you have been using, that person can also help you enroll through NevadaHealthLink.com.