Fake Brokers and Assisters
According to the Federal Trade Commission, health insurance scams are occurring across the nation. One of the most popular scams in the health insurance market involves a scammer pretending to be a licensed broker or assister who wants to help you navigate the marketplace. For a small fee—which means access to your credit card or bank account—the scammer promises to help you find the right plan. Nevada Health Link only recognizes expertly-trained and certified brokers and assisters. Discover a licensed broker or in-person assister in your area.
New Medicare Card
If someone contacts you about a new Medicare Card, beware of supplying them with any personal information. The Affordable Care Act will not cease your Medicare coverage if you need a new card. If you receive a new Medicare Card in the mail that you did not request, verify its authenticity by calling 1-800-MEDICARE.
When deciding between different health insurance plans on the market, make sure that your plan is a qualified health plan. Scam artists will offer discount plans that are not health insurance, but a club membership to discounted rates at various pharmacies and doctor’s offices. If your health insurance plan is not a qualified health plan, you may be denied coverage for pre-existing conditions and will not receive the 10 essential health benefits. Contact us at CustomerserviceNVHL@exchange.nv.gov if you have any questions about qualified health plans or read more on our website.
The government will never email, call or text you regarding personal information. Never supply your social security number, credit card or bank account information to anyone online or over the phone. If you have any concerns or questions about health insurance plans, Nevada Health Link is your number one resource for health insurance education and enrollment. Prepare for Open Enrollment (Nov. 1 – Dec. 15) by visiting us at an enrollment event or by finding an in-person assister in your area today.