Introduction

Welcome to the new Nevada Health Link, Nevada’s online health insurance exchange Nevadans can shop and apply for comprehensive, Affordable Care Act (ACA) compliant, health and dental plans in one convenient location.

For Plan Year 2020, Nevada Health Link is no longer using the federal technology platform known as HealthCare.gov to enroll Nevada consumers in coverage. Existing and new consumers will shop for and enroll for health insurance coverage on Nevada Health Link.

If you are already enrolled in a plan (through HealthCare.gov), your existing user account has been migrated to the state-based exchange platform. You should have received an email with a unique access code to claim your user account.

We encourage you to claim your account, sign up for auto-renewal, and designate a licensed enrollment professional to assist you with the enrollment process.

Important Documents & Reference Materials

Existing enrollees

If you were previously enrolled in a plan on HealthCare.gov for plan year 2019, you are considered an existing enrollee. We need you to claim your new user account by following these steps:

  1. Visit https://enroll.nevadahealthlink.com
  2. Enter your unique access code – you should have received this access code via email from noreply@exchange.nv.gov. Please call 1-800-547-2927 for technical assistance if you cannot locate this email
  3. Answer the security questions to confirm your identity
  4. Set up your unique username and password for your account

Once you claim your account, we recommend that you:

  • Designate a certified agent/broker, navigator or certified enrollment counselor to provide you with free enrollment assistance for plan year 2020. Use the Find Free Local Assistance link in the portal.
  • Consent to Auto-Renewal to be automatically re-enrolled in coverage for plan year 2020 and ongoing. This will greatly simplify your health insurance renewal process.

Here are some other things to be aware of:

  • Your 2019 health and/or dental plan will continue to be managed through HealthCare.gov through the end of 2019. For questions or changes to 2019 or prior plan years, you will need to contact HealthCare.gov at 1-800-318-2596.
  • To see how much insurance will cost you for plan year 2020, you can “window shop” health and dental insurance plan options by comparing plans and prices so you’ll be ready when enrollment begins on November 1st.
  • Open enrollment runs November 1st – December 15th. You must be enrolled by December 15th for coverage beginning January 1st, 2020.

New Enrollees

For example, you are currently not insured or did not have a plan through HealthCare.gov last plan year and are now seeking coverage options:

  • We are happy that you have made the decision to get covered!
  • Start the process by going through the pre-eligibility or window shopping process to see what plans you are eligible for.
  • You can enroll in a qualified health plan through Nevada Health Link on November 1st – December 15th for coverage to begin on January 1st.
  • We highly recommend that you locate free certified assistance from a certified Broker or Navigator to ensure you get the best plan designed for medical needs and budget. We do not recommend enrolling via paper application, but the ability to fill out a paper application is provided for you through the link below.

Nevada Health Link Paper Application

Frequently Asked Questions

Get answers to the most frequently asked questions through the SBE portal 
Get answers about eligibility regarding Health Reimbursement Accounts (HRAs)

Contact information:

Customer Assistance Service line: 1-800-547-2927 (TTY 711) Open Enrollment Hours:

Monday through Friday 9:00 AM to 5:00 PM PST
Saturday 10:00 AM to 3:00 PM PST
Sunday 10:00 AM to 2:00 PM PST

Email: CustomerServiceNVHL@exchange.nv.gov

State of Nevada

Nevada Health Link is brought to you by the State of Nevada Silver State Health Insurance Exchange

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Review the Silver State Health Insurance Exchange Nondiscrimination Statement in English or en Español.