Navigator organizations are responsible for outreach, education and enrollment for Nevada’s uninsured and under-insured populations. They present to these populations the options available to them through Nevada Health Link. They educate people on program eligibility, methods of purchase, reasons to purchase, definitions of health insurance terms, access to enrollment localities, among other topics. They also are able to answer enrollment questions and give unbiased explanations of the affordable health insurance plans offered on NevadaHealthLink.com.
Certified Application Counselors (CACs)
CACs work for volunteer organizations who help individuals enroll in Qualified Health Plans (QHPs) through NevadaHealthLink.com (powered by HealthCare.gov in 2015). They provide information about affordable health insurance programs and coverage options, assist individuals and employees in applying for coverage, and help facilitate the enrollment of eligible individuals in QHPs and insurance affordability programs.
In Person Assisters (IPAs)
IPA organizations are public or private entities that have been trained by Nevada Health Link and certified by the Nevada Division of Insurance to provide outreach education and enrollment to Nevada’s communities regarding Nevada Health Link. They are responsible for outreach and education for Nevada’s uninsured and underinsured populations. They will educate people on a variety of topics, including program eligibility, how and why to purchase, and health insurance terms. IPA’s have the same roles and responsibilities as Navigators except that they will not be actively enrolling consumers. IPA’s focus on underserved populations, which include, but are not limited to Hispanic, rural, the self employed, Tribal, and young millennials.