3 Things to Do Once You’ve Enrolled at Nevada Health Link

Jan 25, 2023

Now that you’ve reviewed your plans, carefully weighed your options, and have made all necessary choices, there’s a reason to celebrate this completion: your health is now protected. 

Before you start your happy dance, it doesn’t hurt to consider a few tips to ensure you have a smooth, post-open enrollment period experience that will carry you through the rest of the year. 

Let’s make sure you are fully equipped with these three tips so you can gain the best benefits from your plan with Nevada Health Link.

Make your first payment

To ensure that your coverage starts, make sure to pay your first payment directly with your insurance carrier, not to Nevada Health Link. If you don’t pay it on time, the carrier may end your coverage. 

Your health insurance company should send you a bill around a week after you enroll but some insurance companies handle payments differently. Ask your insurer about how and when to make your premium payment. Find your medical, dental, and vision carriers in our directory by managing your plan.

If you have not heard from your carrier, contact them via their customer service number. 
TIP: Write down the date when your insurance coverage begins. You cannot use your insurance before the start date. If you enrolled November 1 – December 31, your coverage begins January 1. If you enrolled in the month of January your coverage will begin February 1st.

Keep an eye out for ID cards

Once you pay your first premium, you’ll receive an insurance card for yourself and for each person if you are covered in a family plan. 

The ID card will have your member number, group number and customer service number. Keep this card in your wallet or easily accessible at all times.

Book your first annual exam

It’s time to take advantage of everything that your health insurance offers to live a healthy life — that’s why it’s so important to understand preventative care as they are part of the 10 essential health benefits

There are types of preventive care that cover many chronic conditions under your insurance, such as asthma and diabetes. Preventive care services also offer counseling, physicals, check-ups, immunizations, and cancer screenings at little or no cost. 

There are six important doctor appointments you should begin setting up this year. Look for providers that are in-network if you do not already have a primary physician. By staying in-network, your chance of paying the lowest amount for services is the greatest. If you have a provider you like, check with both the provider and your insurance company to make sure that they are “in-network.”

If you have any questions, give us a call at 1-800-547-2927 or send an email to CustomerServiceNVHL@exchange.nv.gov. We’re open Monday through Friday from 9:00 AM to 5:00 PM PST.