Below are enrollment user guides and important documents for use for consumers and brokers/agents and enrollment assisters.
Important Documents & Reference Materials – User Guides
- Nevada Health Link Application and Enrollment Guide
- Dental Fact Sheet – How to Enroll in a Qualified Dental Plan on Nevada Health Link
- Nevada Health Link Policy Manual
- Nevada Health Link Privacy Policy
- Nevada Health Link American Indian and Alaska Natives Quick Reference Guide
- Video Tutorial: Designate a Licensed Agent or Broker
- Video Tutorial: Designate a Certified Enrollment Professional
- Find Local Assistance
- Learn How to File a Complaint or Appeal
- Letter of Explanation
- Letter of Explanation (Spanish)
- Effective Dates Change Request
- Effective Dates Change Request (Spanish)
- Nevada Health Link Draft Policy Manual Version 2
Broker & Navigator Reference Manuals & Useful Documents – User Guides
- Broker & Agent User Reference Manual
- Returning Agent Transition Guide (PDF)
- Nevada Health Link Entity and CEC On-Boarding Guide (PDF)
- Nevada Health Link Agent On-Boarding Guide
- Nevada Health Link Entity User Reference Manual
- Certified Enrollment Counselor (CEC) User Reference Manual
- Nevada Health Link Application and Enrollment Guide
- Broker Guidance for Building Book of Business
- Video Tutorial: Broker Guidance for Assisting Consumers with Delegations
- Video Tutorial: Guidance for Consumers to Designate a Broker
- Video Tutorial: Certified Enrollment Counselor for Assisting Consumer w/Delegations
- Dental Fact Sheet – How to Enroll in a Qualified Dental Plan
Frequently Asked Questions
Get answers to the most frequently asked questions through the SBE portal
Get answers about eligibility regarding Health Reimbursement Accounts (HRAs)
Get Answers About Mid-Year Plan Changes FAQ
Contact information
Customer Assistance Service line: 1-800-547-2927 (TTY 711)
Hours: Monday through Friday 9:00 AM to 5:00 PM PST
