User Guides

Important Documents & Reference Materials – User Guides

Below are enrollment user guides and important documents for use for consumers and brokers/agents and enrollment assisters.

Frequently Asked Questions

Get answers to the most frequently asked questions through the SBE portal 
Get answers about eligibility regarding Health Reimbursement Accounts (HRAs)
Get Answers About Mid-Year Plan Changes FAQ

Contact information

Customer Assistance Service line: 1-800-547-2927 (TTY 711)

Hours: Monday through Friday 9:00 AM to 5:00 PM PST