User Guides

Important Documents & Reference Materials – User Guides

Below are enrollment user guides and important documents for use for consumers and brokers/agents and enrollment assisters.

Frequently Asked Questions

Get answers to the most frequently asked questions through the SBE portal 
Get answers about eligibility regarding Health Reimbursement Accounts (HRAs)
Get Answers About Mid-Year Plan Changes FAQ

Contact information

Customer Assistance Service line: 1-800-547-2927 (TTY 711)

Hours: Monday through Friday 9:00 AM to 5:00 PM PST



Get Help Enrolling

Find free trained and certified enrollment professionals who can assist you with the enrollment process.
Find Assistance

Self Enrollment

Enrollment for 2025 health insurance place will take place on this site from Nov. 1 – Jan. 15.
Enroll Now

Manage your Current Plan

Sign in on to view existing plan.